Frequently Asked Questions
What can I expect each month in my box? Each box is carefully curated with tools to enhance your personal development. You will receive a wide variety of 5-7 products each month, including: aromatherapy, apothecary beauty products, crystals, jewelry, clothing items, journals, cards/decks, divination tools, incense, candles, books, spiritual decor and more. All items will be cruelty-free! We also include suggestions for use, tips and different practices to try like meditations and rituals. Plus, we highlight a spiritual teacher and include suggested content from them. The entire experience in each box is designed to help you implement changes into your life.
When does my box ship? Our first shipment goes out via USPS around the 11th of each month. After those boxes are received, we will reveal the entire contents of the box. If boxes are still available, we will continue to take orders until the end of the month. If you purchase your box after the 11th, it will ship within 1-3 days.
When will my plan renew? You're billed for your first box right away, after that you'll automatically be charged on the 1st of every month. If your first purchase is made after the 11th you will receive the current month’s box only if it’s still available. If not, your first box will ship the following month on the 11th. Our “Get started” tab will be updated to show when we are sold out for the month so you will know which box you are getting when placing your order.
How do I cancel my subscription? You can cancel your subscription or skip a month at anytime. After canceling, you'll still receive any boxes you've paid for and then you subscription will end. Simply log into your account or send us an e-mail at: firstname.lastname@example.org. SORRY but we do not offer refunds on boxes that have already been shipped. However, if you are not satisfied with the box please let us know and we will try our very best to accommodate your needs.
Can't find your answer? E-mail us directly: email@example.com and we will happily assist you!